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Compact cargo bike designed to safely carry 2 kids, with plenty of heel clearance for the rider even if the kiddos require child seats
Compact cargo bike designed to safely carry 2 kids, with plenty of heel clearance for the rider even if the kiddos require child seats
Tern

Tern Quick Haul Long D9 2025 Electric Cargo Bike - Satin Ice Grey

£3,500.00
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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When you purchase this item, you will earn of rewards points to spend on your next purchase from us. You can spend your Rewards balance in-store & online.

Hassle free returns

Warranty

Cycle Solutions offer a full 18-month warranty on bikes purchased through our online shop, in line with the guidance set out in the Consumer Rights Acts 2015.

In the unfortunate event of your purchase being affected by a warranty-covered fault, please inform us by email (aftersales@cyclesolutions.co.uk). Please note that our Aftersales Department's operating hours are 09:00AM to 17:30PM Monday to Friday.

Once a warranty claim has been placed we will review the claim and advise on an appropriate course of action, please do not return your item until you have spoken to an advisor.

Please allow a minimum of 15 working days from receipt of returned item(s) for repair/replacement under warranty. We expect to be able to return the items within a maximum 30 working days, however, specific timescales can change based on the requirements of the individual case.

Most bikes and accessories are covered by a standard manufacturer's warranty but please be aware that there are faults/issues that are NOT covered by your warranty. This includes;

  • Any normal wear and tear from using the product
  • Improperly installed or repaired products (always follow the instruction guides for any product set-up or installation)
  • Modifications to products
  • Stripped pedal threads - a comprehensive guide on the correct installation of pedals is sent out with every bike
  • E-bike batteries and associated componentry

Returns

We operate a 365-day return policy so that you can purchase with complete peace of mind.

Once you have spoken to our aftersales department, you may need to return the item, you can arrange this via any courier/delivery service that you choose.

Please contact us in advance if you wish to return a bike

If a bike needs to be returned due to an incorrect size being ordered, or the item is no longer wanted or ordered in error, then collection can be arranged at a cost of £40.00. If you do not wish to use our collection service then any alternative return method will need to be arranged at your own cost.

Any Other Returns

Before sending your item back, please download and complete our returns form, completing all relevant sections and including this with your return - if your item is returned without the form included it can take significantly longer to correctly process the item and review the issue.

Returns Form

Item/s must be returned in the original packaging (in a resaleable condition), unused and unopened within 14-days of notification to cancel.

If Collect+ is not being used, then proof of postage will be required as Cycle Solutions is unable to accept liability for loss or damage whilst in transit back to us.


Additional non-returnable items:

· Any products that due to hygiene reasons, cannot be returned. This includes all undergarments (including socks) as well as padded shorts,bibshorts, tights, etc

· Downloadable software products

· Some health and personal care items

· CD/DVD's or software that have been opened

· Any Food or drink products that, upon return, will be within 3 months of the sell-by date

· Gift cards

· Customised bike orders

Your refund will be done with 30 days of receipt of returned goods and will not be done until the goods are received and inspected.

Please do not send your purchase back to the manufacturer.

Returning a product under the WEEE Regulations.

What do the WEEE regulations mean?

WEEE (The Waste Electrical and electronic Equipment) Directive is UK law that governs the disposal and recycling of all electrical items. The law, introduced in 2014, puts the emphasis on the producers and suppliers of electrical equipment to pay for the collection, treatment and recovery of waste electricals.

As a retailer that sells new Electrical and Electronic products we will take back old items, provided it is a like-for-like replacement when you buy a new product from us. We will then responsibly dispose of the old product ensuring that it doesn’t end up in landfill.

Old products must be returned directly to our shop or head office (details below) within 28 days of your new purchase, clearly marked as WEEE.

Cycle Solutions Head Office
6 Europa way
Fforestfach
Swansea
SA5 4AJ

Disposing of equipment yourself

If you choose not to send your equipment back to us for disposal then you can dispose of any electricals or electronics yourself at your local recycling centre, who will dispose of your equipment via a controlled recycling process.

You can locate your closest collection site by entering your postcode at www.recycle-more.co.uk

What products fall under WEEE Regulations?

As part of the WEEE regulations, all electrical and electronic goods produced after August 2005 that fall under WEEE regulations should be clearly marked with a crossed-out bin symbol which means they should not be included with household waste so that they can be recycled

As a responsible retailer we take all steps possible to ensure that our business meets all requirements of any EU & UK consumer protection laws, particularly the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013 and other legislation specific to the products that we sell.

If you have any concerns or questions regarding this process, please contact us at aftersales@cyclesolutions.co.uk.

Warranty

Uprise offer a full 18-month warranty on bikes purchased through our online shop, in line with the guidance set out in the Consumer Rights Acts 2015.

In the unfortunate event of your purchase being affected by a warranty-covered fault, please inform us by email (aftersales@uprisebikes.com).

Please note that our Aftersales Department's operating hours are 08:30AM to 17:30PM Monday to Friday.

Once a warranty claim has been placed, we will review the claim and advise on an appropriate course of action, please do not return your item until you have spoken to an advisor.

Please allow a minimum of 15 working days from receipt of returned item(s) for repair/replacement under warranty. We expect to be able to return the items within a maximum 30 working days, however, specific timescales can change based on the requirements of the individual case.

Most bikes and accessories are covered by a standard manufacturer's warranty but please be aware that there are faults/issues that are NOT covered by your warranty. This includes.

  • Any normal wear and tear from using the product.
  • Improperly installed or repaired products (always follow the instruction guides for any product set-up or installation)
  • Modifications to products
  • Stripped pedal threads - a comprehensive guide on the correct installation of pedals is sent out with every bike.
  • E-bike batteries and associated componentry

Returns

We operate a 365-day return policy so that you can purchase with complete peace of mind.

Once you have spoken to our aftersales department, you may need to return the item, you can arrange this via any courier/delivery service that you choose.

Bikes

Please contact us in advance if you wish to return a bike as Collect+ will not accept large items

If a bike needs to be returned due to an incorrect size being ordered, or the item is no longer wanted or ordered in error, then collection can be arranged at a cost of £40.00. If you do not wish to use our collection service then any alternative return method will need to be arranged at your own cost.

Any Other Returns

Before sending your item back, please download and complete our returns form, completing all relevant sections and including this with your return - if your item is returned without the form included it can take significantly longer to correctly process the item and review the issue..

Returns Form

Item/s must be returned in the original packaging (in a resaleable condition), unused and unopened within 14-days of notification to cancel.

If Collect+ is not being used, then proof of postage will be required as Cycle Solutions is unable to accept liability for loss or damage whilst in transit back to us.


Additional non-returnable items:

Any products that due to hygiene reasons, cannot be returned. This includes all undergarments (including socks) as well as padded shorts, bibshorts, tights, etc

• Downloadable software products

• Some health and personal care items

• CD/DVD's or software that have been opened

• Any Food or drink products that, upon return, will be within 3 months of the sell-by date

• Gift cards

• Customised bike orders

Your refund will be done with 30 days of receipt of returned goods and will not be done until the goods are received and inspected.

Please do not send your purchase back to the manufacturer.

Returning a product under the WEEE Regulations.

What do the WEEE regulations mean?

WEEE (The Waste Electrical and electronic Equipment) Directive is UK law that governs the disposal and recycling of all electrical items. The law, introduced in 2014, puts the emphasis on the producers and suppliers of electrical equipment to pay for the collection, treatment and recovery of waste electricals.

As a retailer that sells new Electrical and Electronic products we will take back old items, provided it is a like-for-like replacement when you buy a new product from us. We will then responsibly dispose of the old product ensuring that it doesn't end up in landfill.

Old products must be returned directly to our shop or head office (details below) within 28 days of your new purchase, clearly marked as WEEE.

Uprise Bikes

6 Europa way

Fforestfach

Swansea

SA5 4AJ

Disposing of equipment yourself

If you choose not to send your equipment back to us for disposal then you can dispose of any electricals or electronics yourself at your local recycling centre, who will dispose of your equipment via a controlled recycling process.

You can locate your closest collection site by entering your postcode at www.recycle-more.co.uk

What products fall under WEEE Regulations?

As part of the WEEE regulations, all electrical and electronic goods produced after August 2005 that fall under WEEE regulations should be clearly marked with a crossed-out bin symbol which means they should not be included with household waste so that they can be recycled

As a responsible retailer we take all steps possible to ensure that our business meets all requirements of any EU & UK consumer protection laws, particularly the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013 and other legislation specific to the products that we sell.

If you have any concerns or questions regarding this process, please contact us at aftersales@uprisebikes.com.

Tern Quick Haul Long D9 2025 Electric Cargo Bike - Satin Ice Grey

Season:2025

Brand:Tern

Code:810067164740

Compact cargo bike designed to safely carry 2 kids, with plenty of heel clearance for the rider even if the kiddos require child seats

Tern Quick Haul Long D9 Key Features:
  • Powerful Bosch Cargo Line motor provides up to 85 Nm of torque and up to 400% support
  • Easy-to-use, intuitive Bosch e-bike system helps you stay informed and in control on the road
  • Custom 1 x 9-speed e-bike drivetrain with trigger shifter for faster, more precise shifting
  • Built tough for hauling, rated to a maximum gross vehicle weight of 190 kg (419 lb) with a rear rack load capacity of 90 kg (198 lb)
  • Robust, patented Atlas Kickstand keeps the bike steady for safe loading & unloading of cargo and passengers
  • Create customized setups using our wide range of kid & cargo-carrying accessories
  • Adjusts without tools to fit riders 155 - 185 cm (5'1" - 6'1"), weighing up to 120 kg (265 lb)
  • Third-party tested for safety & meets benchmark German cargo bike standard DIN 79010, with the frame and fork tested well beyond the requirements

Height-Adjustable Stem
An adjustable handlebar is essential for riders sharing a bike to find their best fit. The Speedlifter® Stem allows riders of different sizes to quickly and conveniently adjust the Quick Haul Long’s handlebar to their preferred height—without having to reach for tools.

Integrated Trailer Attachment Points
Got stuff you want to bring that won’t fit on your bike? No problem. Quick Haul Long’s burly frame-integrated TowBar works with most trailer hitches so you can easily link a passenger, cargo, or pet trailer to your bike. Add the Tail Hitch L to shift the trailer further back to make room for loaded panniers, or combine it with our Bike Tow Kit to bring an extra bike.

Rock-Solid Double Kickstand
Our patented Atlas Kickstand is designed for rugged durability with stainless steel thru-axle and sliding bearings. EFBE-tested up to 80 kg (176 lb) for a best-in-class weight rating to support the Quick Haul Long’s generous load capacity, ensuring your bike stays wobble-free during loading and unloading.

Custom E-Bike Drivetrain
Custom for Tern, by Tektro—Quick Haul Long’s e-bike drivetrain features rider-centered designs and is optimized for maximum durability. A short cage design allows faster, more precise shifting and increases ground clearance, while the 9-speed, 11-42T wide-range cassette offers plenty of gears to help you climb hills smoothly.

Built-In Frame Lock
An integrated frame lock on the Quick Haul Long provides added security when you need to make a quick stop for errands or coffee. It’s conveniently keyed-alike to the battery, so you’ll only need one key. Plus, the option to link to other accessories such as a plug-in chain gives your bike even more effective protection against theft.
Technical Information
Frame
  • Frame: Tern Quick Haul Long, Patented Design, 6061-AL, DIN 79010 certified: 190 kg (419 lb)
  • Fork: Cargo, Aluminum alloy, DIN 79010 certified: 190 kg (419 lb)

Cockpit
  • Stem: Speedlifter, adjustable, 3D forged stem, 31.8
  • Headset: TH, cartridge bearings
  • Handlebar: Low riser ergo, 31.8, 6061-AL
  • Grips/Bar Tape: Velo ergonomic, lock-on
  • Saddle: Velo Comfort
  • Seatpost: 34.9 mm, 6061-AL, micro-adjust clamp
  • Seatpost Clamp: Tern Collar

Brakes
  • Front Brake: Tektro hydraulic disc
  • Rear Brake: Tektro hydraulic disc
  • Brake Levers: Tektro hydraulic disc

Wheels
  • Front Hub: Disc, aluminum
  • Rear Hub: 9 spd, disc, aluminium, Boost
  • Spokes & Nipples: Stainless steel
  • Rims: Tern Atlas H, cargo
  • Tyres: Schwalbe Pick Up, 60-406, Super Defense puncture protection, Reflex

Transmission
  • Shifter(s): Tektro, 1 x 9 spd, trigger
  • Rear Derailleur: Tektro custom for Tern, 1 x 9 spd
  • Crankset: Tern custom, forged 6061-AL crankarm, anti-drop chainring
  • Cassette/Freewheel: Tektro 11-42T, 9 spd
  • Bottom Bracket: Motor integrated
  • Chain: KMC for eBike, 9 spd
  • Pedals: Urban with a non-slip surface
  • Shifter Cable & Housing: SP

E-System
  • Motor: Bosch Cargo Line, 400% Assist, 85 Nm Torque
  • Battery: Bosch PowerPack 400
  • Display: Bosch Purion, 4 modes selectable, walk assist
  • Range: 400 Wh: 42-85 km (26-53 mi)
  • Charger: 220V, 4A (EU); 100-240V

Bells & Whistles
  • Bell: Aluminum
  • Chainguard: SKS Chainblade
  • Kickstand: Atlas Kickstand, for cargo
  • Luggage Socket: Combo Mount
  • Front Light: 90 lux, StVZO approved
  • Rear Light: Herrmans
  • Fenders: SplashGuard, stainless hardware
  • Rack(s): Atlas L, 90 kg (198 lb) capacity
  • Frame Lock: ABUS or AXA, keyed-alike with Bosch battery

Please Note – Whilst we endeavour to provide up-to-date information, the manufacturer's specifications and designs can change without prior notice.
Sizing Information
Fit riders 155 - 185 cm (5'1" - 6'1")
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